After logging into Clover Sport on the Flex, you will land on the Orders Screen. The Orders Screen will act as the home page and will display all closed orders.
Locate an Order
1. Tap the circle on the bottom center of the screen to navigate to the Orders Screen.
2. When you click on an order from the Orders page, you can view more details of that order:
If utilizing tabs, click Tabs to see any open tabs.
Refund on a Flex
Refund by Line Item on a Flex:
1. Scroll up and down to navigate the Items page in order to see all of the items in this order.
2. Locate the item or items that you want to refund in the order and select the orange Refund button under each item you want to refund.
3. Check the box next to the item. Once the blue checkmark appears, tap Submit.
4. If you have refunded all items from the order, the order will show as refunded on your Orders page.
Refund the Entire Order on a Flex:
1. Navigate to the Orders page by tapping the circle button in the middle of the navigation bar.
Tap the Closed Order you would like to refund.
2. Tap Refund Order.
3. At the prompt, if you are certain, press Refund.
4. The device will notify you that the order has been successfully refunded. The color of the order will change from gray to yellow and say Refunded.
Fulfillments
Under the Fulfillments tab, you will see an overview of the number of orders that have been sent to the kitchen for preparation.
Payment Information
Under the Payments tab, you will see an overview of the tenders used to pay for the order.
Example A: This order was paid for with cash.
Example B: This order was paid for using Split Credit option, so each card that was used to pay is displayed under Payments.