Configuring Clover Payment Integration Settings in GRUBBRR

Please use the following settings to configure the payment integration of a Flex device to your GRUBBRR kiosk. Note that these settings along with the installation of the GRUBBRR kiosks are generally handled by our internal team. The following instructions are for customers configuring their own integration of the GRUBBRR kiosk.

• Configuring Clover Payment Settings in the GRUBBRR Backend
• Configuring General Settings in the GRUBBRR Backend
• Configuring Device Settings in the GRUBBRR Backend
• Configuring Payment Credentials in the GRUBBRR Backend

Configuring Clover Payment Settings in the GRUBBRR Backend

Start by signing in to your GRUBBRR Backend using the information provided by Clover Sport. If you did not receive any login information, these configurations may have already been completed by our internal team. From the dashboard:

Using the left sidebar, select ‘Integration,’ and then select ‘Clover Payment’

1. On the Clover Payment page, activate the following settings:
   • For the ‘Clover Site Url’:
     
     • Select the production URL
   • In the field labeled ‘Merchant ID,’ enter the ID provided to you by Clover or GRUBBRR Operations.
   • In the field labeled ‘Auth Token,’ enter the token provided to you by Clover or GRUBBRR Operations.
   • In the field labeled ‘Application ID,’ enter the ID provided to you by Clover or GRUBBRR Operations.
   • In the Environment dropdown:
     
     • Select ‘Portal’
       
       
2. Select ‘Save Only’

When properly configured, your Clover Payment page should look like this:

Configuring General Settings in the GRUBBRR Backend

Once your payment integration settings have been configured, it’s time to ensure that your system’s general settings have been configured correctly to receive payment.

1. From the sidebar, select ‘Configure’
   
   
   
2. Select ‘General Settings’
   
   
   
3. Select the ‘Common’ tab (it is selected by default).
   
   Ensure the following settings are active:
   
   
4. First, scroll down to the section labeled ‘Store Timing.’
   • Put a checkmark by the days the location will be open
     
     
     
5. Set the Start and End times:
   • • • • Select the blue clock icon
         • Click a number or drag the clock hands to select the hour, then the minute
                                              
         • The clock popup will close after the minute is set
6. Next, scroll down to the section labeled ‘Payment Option,’ and ensure the Clover option is checked on
   
   
   
7. Finally, scroll down to the section labeled ‘Concessionaire,’ and ensure the ‘Uses Concessionaire’ option is checked on
   
   
   
8. Select ‘Save’

Configuring Device Settings in the GRUBBRR Backend

Next, it’s time to ensure that your kiosk’s settings have been configured correctly.

1. From the left sidebar, select ‘Configure’
   
   
2. Select ‘Device Settings’
   
   
   
3. Click the blue ‘Edit’ button in the row associated with your kiosk.
   
   
4. On the ‘Update Device’ screen, find the box labeled ‘Payment Device Identifier’ and input the serial number for your Clover Flex device here.
   
   
   • • To find this information:
       Please open the printer paper port on the back of the Flex. The serial number is the number after the "S/N" above the barcode.
                                              
       
       
5. The box labeled ‘App ID’ should have been automatically populated when you paired with your kiosk; however, you can verify this information directly on your kiosk by doing the following:
   • Click the logo five times on your GRUBBRR kiosk
   • Enter the Access Code assigned to you in Employee Management > Employees in the GRUBBRR Backend
   • Click on the 'DEVICE INFO' tab
   • Find the box with the appropriate App ID and verify it against the information in your GRUBBRR backend. If the App ID is incorrect in the backend, copy the information from your
     device into the box.
     
     
6. Select ‘Save’

Configuring Payment Credentials in the GRUBBRR Backend

Lastly, it’s time to ensure that your payment credentials have been configured correctly.

1. At the top right of the page, click on the gear icon to open your settings.
   
   
   
2. Select ‘Payment Credentials’
   
   
   
3. Make sure the row labeled ‘Clover’ is checked on.
   
   
   
4. Select ‘Save All’