There is an array of resources available to you to prepare your Suites operation for Event Day and ensure that everything runs smoothly. Click each link below to view an example.
- Setup Guide
- Order Confirmation
- Invoice
- Notes Report
- Print Production Guide
- Print Production Labels by (Menu) Item
- Print Production Labels by Stock Item
Setup Guide
The Setup Guide gives an overview of the order including the stock items needed to make the menu items. In order to populate the list of items on the Setup Guide, ensure that you build Recipes and attach them to the menu items.
Note: Recipes that are attached to modifiers will not appear on the Setup Guide.
The following items are included on the Setup Guide as well:
- Pre-Order Notes: The pre-order notes are generated when a guest places an order on the OCPO portal and writes special instructions for the menu item they are ordering. These notes can be provided to the kitchen staff for preparing their order.
- Account Notes: Account Notes are generated from Clover Sport Manager, when you or a member of your team adds notes into the Account Notes field on the guest's account.
- Booking Notes: Booking Notes are generated from both typed notes in Clover Sport Manager and the Special Instructions on an order placed by a guest in the OCPO portal.
Order Confirmation
The Order Confirmation page can be sent to the guest via email to confirm their order is complete. You may also use it as a checklist to ensure everything has been prepared for the Suite before the event.
Invoice
The Invoice can be sent to the guest to outline what they owe for the Suite order.
Notes Report
The Notes Report is a CSV file that will list out every Suite that is booked along with the account notes and booking notes for that Suite.
Print Production Guide
The Production Guide is generated based on the Recipes holding the Stock Items attached to every menu item that the guests order on the OCPO portal. If no Recipe is attached, the Production guide will not print out the menu items or quantities on the production guide.
The Production Guide can be provided to the kitchen staff to inform them what to prepare for each Suite, if you have attached recipes to the menu item.
Print Production Labels by (Menu) Item
Production Labels for your Suites orders are available by Menu Item.
Print Production Labels by Stock Item
Production Labels for your Suites orders are also available by Stock Item.