There are two modes on the Flex that serve different purposes:
1. Ordering Mode: used for serving service locations such as sections, suites, or tables
2. Portables Mode: used for concession stands or portables without a need for service locations
Note: As of 01/10/24, Flex devices will default to Portables Mode when you initially log in. You will be prompted to select the Portables Location from a from a menu.
Ordering Mode:
Use Ordering Mode when you are using service locations such as sections, suites, or tables.
When in Ordering Mode, you will be prompted to select your Location and Service Location.
In this example, I am logging into a Commissary location with Service Locations (Suites) so I will be prompted to select the Suite that I would like to assign my order to:
Set up your service locations in Bypass Manager under Configuration > Service Location and then select which Service Location you would like to create (Section, Suite, or Table).
- Note: You will only be able to create Suites if you purchase our Premium/Suites module.
Portables Mode:
Use Portables mode when you are using the Flex to take orders at a concession stand or portable stand without service locations.
To switch to Portables mode, click the three dots in the upper right corner on the Orders page and select "Switch to Portables" from the drop down menu.
You will then be prompted to select the concession location. Only locations that have portables mode turned on in Location settings in Manager will appear.
How to Enable Portables Mode
1. Navigate to POS Manager > Locations > Device Settings:
2. Toggle on Show Location in Portables Mode.
3. Navigate to Labor > Employees. For any employee that needs to utilize Portables Mode, ensure that the Portables box is checked.