Modifiers allow items to have different adjustments. For example, a base item like Coffee can have modifications like Flavors (Vanilla, Mocha, or Caramel) or Cup Size (Small, Medium, or Large). This guide will explain how to make Modifiers and Modifier Groups.
Modifiers are held inside of a Modifier Group, which is then attached to the Menu Item. When you order the menu item, the modifier choices can then be selected.
- Quick Overview
- How to Create a Modifier
- How to Create a Modifier Group
- How to Add Modifiers to the Modifier Group
- How to Bulk Add Modifiers
- How to Attach the Modifier Group to the Menu Item
- How Modifiers Appear on the Register
- Using Modifiers with Inventory and Standsheets
- Modifiers in Reporting
- Other Notes on Modifiers
Quick Overview
We can break down Modifiers into Modifiers and Modifier Groups. Modifier Groups are collections of similar Modifiers.
How to Create a Modifier
To create a Modifier,
1. Navigate to POS Manager > Menu Manager.
2. Click Create and select Modifier. Fill out following details:
- (Required) Name - how the Modifier will appear on the register.
- (Required) Price - the price of this Modifier. Note: The price can be $0 if you do not want to charge for the Modifier.
- (Optional) Inventory Tracking - If you are using inventory tracking you can add a recipe to the modifier. Please see more information below.
3. Click Save. Then add your Modifier to the relevant Modifier Group.
How to Create a Modifier Group
The Modifier Group is a collection of Modifiers that are presented when the associated menu item is ordered.
To create a Modifier Group,
1. Navigate to POS Manager > Menu Manager.
2. Click Create and select Modifier Group. Modifier Groups require the following details:
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(Required) Name - The name of the Modifier Group as it appears in Manager and on the register when more than 1 modifier group is added to the menu item. If only 1 modifier group is added to a menu item, the menu item name is displayed above the choices.
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(Required) Rules - Selection Rules control if the selection is required and how many selections are available
- Single selection: only one modifier can be selected (for example, cup size)
- Unlimited selection: there is no limit to the number of modifiers that can be chosen (for example, burger toppings)
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Limited selection: you want to limit the number of modifiers (for example, a 2-topping pizza will have a limit of 2 modifiers)
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(Required) Modifier Options - What Modifiers are attached to this Modifier Group
- Required: the item cannot be added to the cart without selecting a modifier (for example, cup size)
-
Not required: modifiers are not required for the item to be added to the cart (for example, burger toppings)
3. Click Save.
How to Add Modifiers to the Modifier Group
Once the Modifiers and the Modifier Group are created, add the Modifiers to the Modifier Group. You may also create additional Modifiers that have not yet been created.
When adding a Modifier to a Modifier Group, add the following details:
- (Required) Name - Name of the Modifier as it will appear in Manager and on the register as well as the kiosk
- (Required) Price - Any additional price for the modifier (This price can be zero if there is no additional charge for the selection.)
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(Required) Quantity - How many base units this modifier uses (For more information on recipes click here) MUST use whole numbers (no decimals) for this quantity
- For example, if "Extra Cheese" is a modifier that adds 2 ounces of cheese (2 is inputted into the quantity field) and the associated recipe includes 1 ounce of cheese, then selecting "Extra Cheese" will deduct a total of 2 ounces of cheese from that stand's inventory.
- For example, if "Extra Cheese" is a modifier that adds 2 ounces of cheese (2 is inputted into the quantity field) and the associated recipe includes 1 ounce of cheese, then selecting "Extra Cheese" will deduct a total of 2 ounces of cheese from that stand's inventory.
Repeat this process for all Modifiers for this Modifier Group. You may also create the Modifiers and bulk-add them to the Modifier Group at a later time.
How to Bulk Add Modifiers to the Modifier Group
To bulk add Modifiers,
1. Navigate to the Modifiers tab and check all Modifiers you want to add to the Modifier Group.
2. Select the desired Modifier Group.
3. Click Save.
How to Attach the Modifier Group to the Menu Item
In order for the Modifiers to appear on the device, you must attach the Modifier Group to the Menu Item.
1. Navigate to POS Manager > Menu Manager
2. Click Items.
3. Search or scroll to find the correct item.
4. Scroll to the Modifier Groups section.
5. Search to select the appropriate Modifier Group.
6. Click Save.
How Modifiers Appear on the Register
Modifiers on the Station Duo
Modifier Groups and Modifiers appear in Alphabetical Order on the Station Duo. If you would like to order the modifier choices in a specific order, such as Small, Medium, Large add numbers at the front such as 1. Small, 2. Medium, and 3. Large.
Menu Items with Modifiers will have a green plus sign in the bottom right corner of the item.
A second page appears with the modifier choices when that item is selected.
The Two Meat Pizza has a limit of 2 meat toppings and is required (you cannot order it plain).
The item cannot be added to the cart without choosing at least 1 topping.
The Turkey Sandwich is an example of an item with an unlimited selection of toppings and the modifier is not required. This item can be added to the cart without making a modifier selection (you can order a plain turkey sandwich).
You may edit the Modifier Choices if the guest changes their mind.
1. Tap the Menu Item that is already in the cart.
2. Tap Edit Options.
3. Select or deselect the Modifiers.
4. Tap Update Item.
Modifiers on the Kiosk
Modifier Groups and Modifiers appear in Alphabetical Order on the Kiosk. There is no way to override alphabetical order.
This is an example of an item with both required and not required modifiers.
You must choose an Ice Cream Size, but you may forgo Toppings.
Dual Mode Kiosk
Large Format Kiosk
Note: On Kiosk, the Modifier Groups always display by the name you've assigned to the Modifier Group.
For more information about Dual Mode Kiosk, click here.
For more information about Large Format Kiosk, click here.
Modifiers on the Flex
If a modifier is required, the add to order button is grayed out and cannot be selected until a modifier is chosen.
If a modifier has a quantity limit, the the add to order button is grayed out and cannot be selected if you exceed the limit.
If you order 2 of the same Menu Item with Modifiers, you must go to the cart to remove the item.
Using Modifiers with Inventory and Standsheets
If you are using the inventory module, typically, we recommend not using modifiers that are associated with a recipe due to complicating your standsheets. Please speak to your Training Manager if this is something you desire to do and they will work with you to present the best options.
Modifiers in Reporting
To see your Modifier sales data,
1. Navigate to Reports.
2. Click Sales.
3. Click the reporting tab titled POS-Item Sales by Location.
4. The second tile of this report displays the Modifier Sold Quantity and Gross Modifier Sales. If using Inventory (recipes and purchase orders), you may also get the Modifier Profit and Modifier Margin.
Other Notes on Modifiers
Building Menus for Premium (with modifiers) and Concessions (without modifiers)
If you're creating menus for both premium areas and concessions, and you're using the same menu items, remember that you can't selectively apply modifiers to one menu and not the other. Modifiers are tied to the menu item itself.
For instance, premium menus might include beer type modifiers because they have a dedicated server delivering the beer, whereas concessions prefer not to use modifiers to keep the line moving smoothly. They simply remember the beer type and hand it to the customer. In such cases, it's best to create two separate menu items: one for premium and one for concessions. This allows modifiers to be applied to the premium item while keeping the concessions item modifier-free.
What if I want to add a modifier called "No onions" or another "No" option?
If you are using our inventory system, we recommend that you do not include modifiers that are to exclude items. Instead, use "Special Instructions" to add a note to the menu item.