The Station Duo has many built-in features and configuration options. This guide is designed to show a lightweight version of all the key information needed to start using the register. You can print out this guide or read it digitally, to click on the related links to find more information on a topic.
Logging In
To sign into the register, use an Employee login. Enter the appropriate login information or swipe an Employee Card. To learn how to create an Employee, click here. To learn how to create Employee user cards, click here.
If a default Location is not enabled, then the terminal will ask for a Location. To learn more about how to log in, click here.
Home Screen
After logging in, you'll enter the Home Screen where you can navigate to different Clover Sport apps. You can return to this page at any time by tapping Home (circle button) at the bottom center.
All :
- Stand Manager - Track and edit standsheets for inventory
- Orders - List of all orders taken
- Register - Cashier facing register
Depending on your business needs and Location configuration, you may have:
- Expeditor Mode - Track orders and alert guest when they are ready
- Kiosk - Customer facing self-service register
- Server Station - Allows order taker to assign the table number or suite number to an order
To learn more about the Home Screen, click here.
Register Screen
The Register Screen is organized into a Cart, a Menu, and the Menu Categories. Tap on an item to add it to the Cart. Tap on items in the cart to edit them. To close the order, tap Checkout to move to the Tender Screen.
To learn more about the Register Screen, click here.
Tender Screen
Tapping Checkout will show the Tender Screen. This screen is configured by the Location's Payment Settings, so your screen might look different from the example below. Tap the Payment type and follow the on-screen instructions to close the order.
Order Screen
The Order Screen displays the current user's orders. Using the navigation bar on the left, you can view:
- Offline Orders - Orders taken while in Offline Mode
- Completed Orders - Orders that have been tendered out and payment has been synced
- Open Tabs Orders - Orders that are paid with a Tab and not yet completed
- Refunded Orders - Orders that have been refunded
- Voided Orders - Orders that have been voided
- Failed Orders - Orders that could not be completed
To learn more about the Orders Screen, click here.
Logging Out
It is important to log out after every use. Failure to log out could affect reporting and payment collection.
To log out, tap LOGOUT at the top right corner of the Home Screen.
Unsynced offline orders will prevent a logout. The error message You have x offline order(s) in your queue will appear. Press 'OK' to continue will stop any logout attempts to prevent the loss of orders. You will need to sync offline orders from the orders page. Click here for instructions: Syncing Offline Orders.